Shipping Policy

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, our team will begin processing your order.

For customised or made-to-order products, manufacturing starts only after payment confirmation.

Orders are processed during our regular business days, excluding Sundays and public holidays.

2. Manufacturing Timeline

Every MakeMyFit leather jacket is freshly handcrafted by skilled artisans.

Typical production time is 7–15 business days, depending on:

• Product design
• Quantity ordered
• Customisation requirements
• Material availability
• Seasonal demand

Production timelines displayed on individual product pages shall prevail where different.

3. Shipping Timeline

After manufacturing is completed, your order is prepared for dispatch.

Estimated delivery times after dispatch are:

Destination	Estimated Delivery
India	3–7 Business Days
North America	5–10 Business Days
Europe	5–10 Business Days
United Kingdom	5–10 Business Days
Australia & New Zealand	6–12 Business Days
Other International Destinations	7–15 Business Days

These timelines are estimates and may vary depending on courier operations, customs clearance, local regulations, weather conditions, or other unforeseen circumstances.

4. Shipping Partners

We work with reputable domestic and international courier partners to ensure secure and reliable delivery.

The courier service selected for your shipment may vary depending on the destination, service availability, and shipping requirements.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment is completed.

Any promotional offers providing free shipping will be clearly indicated on the website.

6. International Shipping

MakeMyFit ships to customers in multiple countries worldwide.

Availability of shipping services depends on the destination country and applicable import regulations.

Certain regions may be temporarily unavailable due to logistical or regulatory restrictions.

7. Customs Duties & Import Taxes

For international shipments, customs duties, import taxes, VAT, GST, brokerage fees, or any other government-imposed charges are the responsibility of the customer unless expressly stated otherwise.

MakeMyFit has no control over customs procedures or charges imposed by the destination country.

Any delays resulting from customs inspections or clearance procedures are beyond our control.

8. Your Rights

Depending on your applicable local laws, you may have the right to:

• access your personal information,
• request correction of inaccurate information,
• request deletion of personal information,
• withdraw consent where processing is based on consent,
• object to certain processing activities,
• request a copy of your information,
• request restriction of processing where legally applicable.

Requests may be submitted using the contact information provided below.

8. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing available tracking details.

Tracking updates are provided by the respective courier service and may take some time to appear after dispatch.

9. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

MakeMyFit shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

10. Delivery Attempts

Courier companies may attempt delivery multiple times depending on their policies.

If a shipment is returned due to:

• incorrect address,
• repeated failed delivery attempts,
• refusal to accept delivery,
• failure to complete customs formalities,

the customer may be responsible for additional shipping costs required to resend the order.

11. Delays

While we make every effort to deliver orders within the estimated timelines, delays may occur due to circumstances beyond our reasonable control, including but not limited to:

• Customs clearance
• Weather conditions
• Natural disasters
• Political unrest
• Public holidays
• Transportation disruptions
• Airline delays
• Pandemic-related restrictions
• Government regulations
• Courier network issues

Such delays do not constitute grounds for compensation or cancellation.

12. Damaged Packages

If your package appears visibly damaged upon delivery, we recommend that you:

• Photograph the package before opening it.
• Record an unboxing video where possible.
• Contact us within 48 hours of delivery with photographs, videos, and your order details.

This helps us investigate the matter with the courier service promptly.

13. Lost Shipments

If your shipment is confirmed as lost by the courier partner, we will work with the courier to investigate the matter.

Where appropriate, we may offer a replacement or refund in accordance with our Refund & Return Policy.

14. Delivery Confirmation

An order will be considered delivered once it has been marked as delivered by the courier partner to the shipping address provided by the customer.

15. Contact Us

For shipping-related questions, please contact us:

MakeMyFit

Website: https://www.makemyfit.com

Email: support@makemyfit.com

Business Hours: Monday to Friday 10 AM to 6 PM IST.

Important Notice

As all MakeMyFit products are freshly handcrafted and made to order, the total time to receive your order consists of:

• Production Time: Approximately 7–15 business days
• Shipping Time: Varies by destination (typically 3–15 business days)

The estimated delivery date provided at checkout or on product pages is an estimate only and should not be considered a guaranteed delivery date. We appreciate your patience as our artisans craft each order with care to ensure the quality and craftsmanship that MakeMyFit is committed to delivering.